Airtel Xstream Fiber is a high-speed broadband internet service provided by Airtel Uganda, one of Uganda’s leading telecommunications companies. It offers fast reliable and unlimited internet connectivity through fiber optic cables, enabling users to enjoy seamless browsing, streaming, gaming, and other online activities. In this article, we will delve into the exciting world of Airtel’s high-speed internet service-Airtel Xstream Fiber WiFi, covering everything from installation prices to available packages and monthly subscription prices.
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What is the Cost of Installation for Airtel Xstream WiFi
To experience the convenience of seamless internet connectivity with Airtel’s exceptional service, you will have to pay a one-time setup cost of UGX 100,000 (Tax Inclusive). This all-inclusive package includes a cutting-edge Wireless Router, ensuring you enjoy uninterrupted access to the digital world. Keep note that the ownership of the high-quality Wireless Router belongs to Airtel.
Airtel Xstream Fiber Packages
Airtel Xstream WiFi offers three-speed options – 10Mbps, 30Mbps, and 50Mbps, providing customers with a variety of choices to meet their specific requirements and budgets.
Option 1- 10 Mbps (UGX 170,000)
The 10Mbps package is well-suited for individuals or small households who mainly engage in basic online activities like browsing, emailing, and social media. It provides a reliable internet connection to meet their daily online needs.
Option 2- 30 Mbps (UGX 250,000)
The 30Mbps package is an excellent choice for small businesses or households that desire fast internet with faster speeds than the 10 Mbps package. With 30Mbps, customers can effortlessly stream videos and music, work remotely, and enjoy online activities with minimal lag.
Option 3- 50 Mbps (UGX 350,000)
The 50Mbps package is the highest-speed option available, priced at UGX350,000 per month. It caters to the needs of large households or businesses that demand high-speed internet for multiple devices and intensive online activities, including streaming high-definition videos, online gaming, and video conferencing.
| Xstream WiFi Package | Price | Band Width |
| Offer 1 | 170,000 | Up to 10 Mbps |
| Offer 2 | 250,000 | Up to 30 Mbps |
| Offer 3 | 350,000 | Up to 50 Mbps |
How to Get Connected to Airtel Xstream WiFi Service
Step 1: The first thing that you ought to do is request Airtel Xstream service through any of these options;
- Customers have the option to register for the service by submitting a request to [email protected].
- Reach out to customer care via the call center at 125, and the resulting leads will be shared with the sales team.
- Visit an authorized retail shop to complete the sign-up process.
- Submit service requests through social media, and the leads generated will be shared with the sales team
Step 2: Fill out the application form and submit it.
Step 3: A site survey will be done to confirm if the customer’s home is within the fiber footprint.
Step 4: Make payment for the installation fees and the package that you desire.
Step 5: You will be connected to the Airtel Xstream services.
How to Pay for Xstream WiFI Monthly Subscription
Customers can make the service payments by;
1. Dialing *125# and selecting Option 1: Xstream WIFI.
2. On the next menu, explore option the option that suits you:
- The Renewal option enables customers to subscribe to the service after their current subscription has expired.
- The Advance option allows customers to extend their validity in between a running subscription to avoid interruptions in service.
- The Check Status option provides customers with information about the expiration of their subscriptions.
3. For whichever option you have selected, you will need to enter your account number and confirm with your Airtel Money pin.
Coverage of Airtel Xstream WiFi Services
Airtel Uganda states that their Airtel Xstream WiFi fiber connections are currently available in 125 locations across the city, including areas near Kampala. In cases where customers are not in proximity to a Fiber connection, Airtel offers the option to connect using Microwave Antenna technology. Airtel emphasizes its commitment to expanding its fiber network, ensuring a wider coverage area for its customers.
Airtel Xstream WiFi Vs Airtel Xstream LIte
Airtel’s Xstream feature offers subscribers with two internet options- Airtel Xstream WIFI and Airtel Xstream Lite. These two packages are confused with one another and yet they are different.
Airtel’s Xstream WiFi is a dedicated high-speed broadband internet service that offers unlimited browsing access to its users. It utilizes a fixed fiber connection, making it an ideal choice for home and residential users seeking a reliable and fast internet experience.
On the other hand, Xstream Lite is a 4G fixed broadband service that enables customers to access the internet using a 4G outdoor router installed at their premises or buildings. Once the installation is complete, users can subscribe to various bundles offered by Airtel to cater to their specific data needs.
Comparison of Airtel Xstream Fiber WiFI & Other Fiber Services in Uganda
Before subscribing to the Airtel Xstream WiFI service, it’s crucial to examine the following table, which presents a comprehensive overview of competitive deals offered by other Fiber internet services providers like MTN Waka Fiber, Simba Fiber, Zuku Fiber, Liquid Telecom, and Sprint UG. This detailed comparison aims to provide you with valuable insights and assist you in making an informed decision regarding your subscription and internet speed.
| Service Provider | Technology | Installation | Package/Speed /Price |
| Simba | Fiber | Range from UGX 60,000 and above | Simba Silver- Up to 15 Mbps- UGX 120,000 Simba Gold- Up to 22 Mbps- UGX 175,000 Simba Platinum – Up to 28 Mbps – UGX 230,000 Simba Corporate- Up to 60 Mbps – UGX 499,000 |
| Zuku | Fiber | Free Installation | Offer 1 – 10 Mbps – UGX 149,000 Offer 2 – 20 Mbps – UGX 199,000 Offer 3 – 40 Mbps – UGX 319,000 Offer 4 – 100 MBps – UGX 539,000 |
| Wakanet Pro: MTN Home Fiber | Fiber | UGX 100,000 | Lite – 10 Mbps – UGX 130,000 Standard – 20 Mbps – UGX 195,000 Premium – 40 Mbps – UGX 295,000 |
| Sprint UG | Fiber | UGX 150,000 | Sprint Ultra- 10 Mbps -UGX 165,000 Sprint Supreme – 20 Mbps – UGX 220,000 |