Are you looking for an MTN or Airtel service center Outlet nearest to you? Do you have a query you longing to air out one on one with the service center outlet customer care service? We comprehend the hard time you have to go through to locate genuine telecom outlets so you can access reliable products, sim cards, large sums of money, and above all getting one on one help. This article shows you a detailed list of MTN and Airtel service centers plus their physical addresses.
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MTN Service Centers in Uganda
MTN Service Center Outlets | Physical Address |
Crested Tower Service Center | Crested Towers Building |
Kyaggwe Service Center | Mukwano Mall, Kyaggwe Road |
Lugogo Mall Service Center | Shoprite Mall Lugogo, Jinja Road |
Shoprite Clock Tower | Shoprite Mall, Ben Kiwanuka |
Kampala Road Service Center | Plot 28, Kampala Road |
Forest Mall Service Center | Forest Mall Ground Floor |
Acacia Mall Service Center | Acacia Mall 1st Floor |
Village Mall Service Center | Village Mall Bugolobi 1st Floor |
Victoria Mall Service Center | Victoria Mall Entebbe Ground Floor |
Entebbe Airport Service Center | Entebbe Airport, Arrivals Lounge |
Jinja Service Center | Plot 54, Lubus Road, Cassino Building |
Mbale Service Center | Plot 41, Republic Street Mbale Town |
Mbarara Service Center | Plot 5, High Street Mbarara |
Fortportal Service Center | Baguma Crescent Building, Lugard Road |
Masaka Service Center | Masaka Road Nyendo |
Gulu Service Center | Plot 15, Nehru Road, Gulu Obote Avenue, Lira |
Lira Service Center | Opposite Opportunity Bank, Plot 47 Adumi Road |
Arua Service Center | Orasea Complex, Arua Town |
Masindi Service Center | Plot 28-30 Masindi Port Road, Masindi |
Moroto Service Center | Plot 21, Lia Street, Moroto Municipality |

Airtel Service Center Outlets in Uganda
Airtel Service Center | Physical Address |
Airtel head Office Service Center | Airtel Towers, Plot 6A Clement Hill Road |
Shoprite Clock Tower | Shoprite Mall, Ben Kiwanuka |
Airtel Uganda Shop | Acacia Mall |
Airtel Shop | Along Kampala Road, Next to Simba Telecom |
Airtel Lugogo Mall | Shoprite Mall |
Airtel Forest Mall | Forest Mall Ground Floor |
Airtel Bugolobi | Opposite Barclays Bank |
Airtel Service Center | Kabalagala |
Airtel service Center | Haidali Shop |
Airtel Ntinda | Ntinda Trading Center Ntinda Road |
Airtel Entebbe Road | Victoria Mall Shopping Center |
Airtel Mbarara | Opposite FINCA Bank |
Airtel Jinja Service Center | Jinja Road Opposite KCB Bank |
Fortportal Service Center | Rukidi Road Next To pride microfinance |
Masaka Service Center | Elgin Road |
Arua Service Center | Rhino Camp Road Opposite Barclays Bank |
Mbale Service Center | Republic Street Opposite CPS |
Jinja Service Center | Plot 49, Jinja Main Street |
Gulu Service Centre | Opposite Standard Chartered Bank |
Lira Service Center | Opposite Gaaga Bus Park |
Soroti Service Center | Soroti Avenue/ Market Street |
Kabale Service Center | Next to Bank of Uganda – Opposite the Stadium |
Airtel Mityana | Mityana Town Main Road Next To URA |
Hoima Service Center | Hoima Main Street |

Africell Shop Outlets in Uganda
Update: Africell closed shop in Uganda in 2021.
Africell Shop | Physical Address |
Africell Head Office | Clement Hill Road, Plot 28-30, Kampala |
Africell Shop | Kampala Road, Boulevard Building |
Entebbe Service Center | Plot 24, Kampala Road Entebbe |
Africell Shop Kabalagala | Opp Equity Bank Kabalagala |
Wandegeya Shop | Plot 240, Makerere Hill Road |
Africell Shop Bugolobi | Village Mall, Ground Floor Near Shell Bugolobi |
Africell Shop Capital Shoppers | Capital Shoppers, Ground Floor, Ntinda |
Africell Shop | Forest Mall 2nd Floor |
Downtown Service Center | Plot 1/2/3 Ben Kiwanuka Road, Shoprite Downtown |
Mukono Shop | Plot 46, Kampala Road, Mukono Opp Bata Shop |
Mbale Shop | Upland House, Cathedral Avenue, Mbale |
Mbarara Shop | Plot 35, Mbarara High Street, Mbarara |
Arua Service Center | Arua Town, Gulam Close |
Masaka Africell Shop | Plot 4, Shop 8h Kampala Road, Masaka |
Gulu Shop | Nehru Road, Gulu |
Jinja Service Center | Plot 49c Main Street, Jinja |
Hoima Shop | Plot 23 Main Street – Next to Johns Stores, Hoima |

Note: There are a number of dealer shop outlets that this article did not deplete. If you fail to access the telecom provider service centers we have listed above, opt for a dealer shop around you but remember to always take caution.
We hope this guide was helpful. Go ahead and give us a comment or share if you liked it.
ALSO READ: Here is a list of all Tecno shops in Kampala