How to replace an MTN or Airtel SIM card if you lost your national ID

replace an MTN or Airtel SIM card - ugtechmag.com
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This post talks about how to replace an MTN or Airtel SIM card if you lost your national ID.

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MTN and Airtel are the most popular network providers in Uganda. With their services, Ugandans are able to call their loved ones, surf the internet, save money, send money through mobile money transfers, etc.

A few years back, the Government of Uganda changed the way SIM cards were registered. Every SIM card had to be registered to someone’s National ID. And so it happened. This was done to reduce the crime rate.

Anyways, something unfortunate might happen and you lose your SIM Card. Your phone might get stolen. Or you might misplace your SIM card. To make matters worse, you might also have lost your National ID.

Read on to find out how to replace SIM cards in Uganda.

replace an MTN or Airtel SIM card - ugtechmag.com
image source: observer.ug

How to replace an MTN or Airtel SIM card if you lost your national ID

SIM card replacement is where let us say your phone gets stolen. The number that you were using before your phone gets stolen is the one that you continue using after replacing that line at either an MTN or Airtel service center.

Additionally, your mobile money account balance also stays the same.

By using a NIRA letter, you will be able to replace a sim card (if the ID is lost).

It is important to note that this only applies to the national ID you registered the SIM card with.

How to get a NIRA letter

a) Firstly, go to the NIRA website, and make an appointment.

b) Secondly, go to the NIRA brand and them the reason you are there. In this case, you want a letter addressed to either MTN or Airtel for a Sim Card replacement.

c) Wait for the letter to be made and then go back with it to either MTN or Airtel and get your Sim Card replaced.

Conclusion

As adults, there are so many responsibilities we take on. Sim Cards and National IDs become crucial during such times. This article has shown you what you need to do in case you need a Sim Card replaced when you have lost your National ID. In that way, you can continue fulfilling your responsibilities without issues.

Let us know in the comments if you have ever replaced your Sim Card using a NIRA letter.