How to Update/Change your Airtel or MTN Sim Card Registration Details in Uganda

Update/Change your Airtel or MTN Sim Card Registration Details in Uganda - UgTechMag.Com
Credit: TelecomLead
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This article guides you on how to change or update your Airtel or MTN sim card registration details in Uganda. If the card you own was registered using another individual’s National Identity number or if you want to switch your personal registration details or the next of kin, then updating details is the best option rather than trashing the line.

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Contents

Requirements

  • Original National ID/Passport/Refuge card.
  • UGX 2000.
  • Visit the nearest service provider shop.

How to update your Airtel Simcard Registration Details

1. Visit any authorized Airtel shop near you.

2. Go to the available customer care agent.

3. Request for a sim card registration update form.

4. A registration form will be handed to you, fill it out correctly.

5. Then hand in your national ID to the teller to register your sim card.

6. You will have to pay UGX 2000 for the sim card.

7. The customer care agent will update your sim card details and hand the sim card to you.

8. In 20 minutes the card will be activated and you will be able to make calls, send messages and so much more.

How to update your MTN Simcard Registration Details

1. Visit any authorized MTN shop near you.

2. Go to the available customer care agent.

3. Request for a sim card registration update form.

4. A registration form will be handed to you, fill it out correctly.

5. Then hand in your national ID to the teller to register your sim card.

6. You will have to pay UGX 2000 for the sim card.

7. The customer care agent will update your sim card details and hand the sim card to you.

8. In 20 minutes the card will be activated and you will be able to make calls, send messages and so much more.