The Kenya Power and Lighting Company’s main purpose is to plan for sufficient electricity generation and transmission capacity to meet the country’s demands. In other words, everyone connected to the national electricity grid in Kenya deals with KPLC directly or indirectly. People use account numbers that represent Electricity connections to pay and inquire about information with the electricity distributor.
What if you need to change the username on the account? Do you know the way to change your KPLC account name? This text will show you How To Change KPLC Account name or Transfer your Account.
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How to change KPLC account name
Would you like to know how to transfer your KPLC account? Any time you want to change the information on an account, the usual procedure is to contact the organization that issued the account.
The reason for this is really simple. But, first, you need to verify your identity and that of the previous owner. So, what’s the procedure to change KPLC customer information?
Documents required
If you would like to change the names of an existing KPLC account, you’ll have to provide the subsequent documents below when you visit the Kenya Power Offices for the services:
- The previous account owner’s letter of authority.
- Your national identification card.
- National Identification Document from the previous account owner.
- Your Personal Identification Number (PIN) that you simply can download from the Kenya Revenue Authority portal.
How to alter the account name
You’ll need to visit the nearest Kenya Power and Lighting offices to alter all details of the concerned account. You will need to present the documents to the customer care representative to process your request. They’ll request further information in certain unique circumstances.
Can you Modify your KPLC account name online?
Do you want to grasp a way to change your KPLC username online? KPLC has done an excellent job by bringing customer care services close to their clients through their different platforms. For instance, the mobile application, USSD code, and their website. However, they do not have a portal for altering an account name online.
There is it, simple steps on how to alter your KPLC account name or transfer your account. During this process, the important thing is proof of ownership and data of the person getting the account registered in their name.