In the current epoch, the advancements in fintech have eased the way we bank and carry out financial transactions especially in the mobile banking sector. With DTB 24/7 you can check account balance, view statement, transfer funds, withdraw and deposit money directly from your account on your mobile phones. Here is how to check your DTB account balance online in Uganda.
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How to Check your DTB Account Balance Online in Uganda
There are two different methods that can help you know your account balance; method 1: the customer can use the DTB Uganda mobile app, method 2: the customer can use the USSD short code (*202#). Whichever method you choose, you should have registered for DTB mobile banking services to complete the task.
Use DTB Uganda Mobile App
This method will require the account holder to download and install the DTB Uganda mobile app on their device. The app is available on Google Play Store for Androids and App Store for IOS. After successful download, follow the steps below to know your account balance.
1. Launch the DTB Uganda mobile app on your device.
2. Click Login and login with your mobile banking pin or use a fingerprint.
3. The main menu page will open.
4. Click “unlock to view balance‘ under the account whose balance you want to view.
5. Your bank account balance will appear on the screen.
Use USSD Shortcode
This is an alternative method for individuals who have feature phones or smartphones and they do not prefer to download the app on their device. To get started, launch the dialer then follow the prompts as described below;
1. Dial *202# and press the call button.
2. You will be prompted to enter your mobile pin. Click OK/reply then enter your mobile banking pin.
3. Select a number that corresponds to the Balance Inquiry and press OK.
4. Choose an account whose balance you want to know. If you have one account then select option 1.
5. Your account balance will show on the screen.