Have you or are you in a situation whereby you have a phone loaded with credit but you cannot make even a single phone call? Then you are in the right place because it’s the same problem whose solution I am providing right about time. Recently I shared a piece of my content about troubleshooting SIM cards not working errors, well the solutions I provided do not apply in this case for a reason. A phone can still read the SIM card while it cannot make or receive calls. It shows full network bars without letting in or through any calls. That’s the difference here.
Despite being connected to the network, a phone may fail to make or receive calls, when you try calling, it immediately may show “call failed” or “call ended” without any ringing however when someone else tries calling your number, they will get a notification that your number is disconnected. In this case, though, you may be able to send and receive text messages.
Solution to My phone cannot make or receive calls
If you are getting the same errors as listed above, then to correct these you will have to take a look through the steps below while understanding them critically.
1. Verify that your carrier name appears in the status bar, at the top left of the display, or near the network bars.
2. Turn Airplane mode on, wait for the icon to appear in the status bar, and then turn it off again.
3. Reset Network Settings: Tap Settings > General > Reset > Reset Network Settings.
4. If your phone is in a case, try removing it to ensure that the case isn’t interfering with the cell signal strength.
NB: if all these fail, then contact your carrier to find out the following:
If you are in an area with network coverage
If there is a network outage
The account is properly configured to your phone
Try to restore your phone and set it up as new
Troubleshooting No Service or Searching on iPhone or iPad
Sorry, this is for iPhone users, if you either see “No Service or Searching” on your iPhone or iPad (Wi-Fi + Cellular), or else you can’t connect to a cellular network or cellular data, do not be worried anymore. I got a full guide below to help you troubleshoot the error and you will be right up.
Related Topics: How to sync sticky notes to your devices (Android and iPhone)
Check your coverage area
The first thing you must be sure of is if you’re in an area with cellular network coverage if you are in the woods or in your village where cellular network is a problem then it makes sense. If not, then check the below steps.
To turn cellular data on or off, go to Settings, then tap Cellular or Mobile Data. If you’re using your iPad, you might see Settings > Cellular Data.
If you’re traveling internationally, make sure that your device is set up for data roaming. Go to Settings > Cellular > Cellular Data Options > Data Roaming.
Restart your iPhone or iPad
I showed you how to restart any device in the earlier articles I shared but I will still show you, here again, no worries. Long-press or hold down the power button for a dialogue box to appear; click on reboot in order to restart the device. Leave it to power off and then power back.
Check for a Carrier Settings update
In this step, you should make sure that your device is connected to a Wi-Fi or cellular network before you start up anything. If so, then follow the below steps to troubleshoot the problem.
Tap Settings > General > About. If an update is available, you’ll see an option to update your carrier settings.
To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier.
In any case, you insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.
Take out the SIM card
Take out your SIM card and place it back, If the SIM card is damaged, or doesn’t fit in the SIM tray, ask your carrier for a new SIM card. If you transferred your SIM card from another device, ask your carrier if your SIM card works with your iPhone or iPad.