In today’s digital age, online reviews play a vital role in shaping the reputation of businesses. Google Reviews, in particular, is a powerful tool for customers to share their experiences and for businesses to showcase their credibility. However, there are instances where individuals may regret a review they left and wonder if they can delete it. In this article, we will explore the process of deleting a Google Review you’ve left on someone’s business profile and discuss the necessary steps to take.
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Can I delete a Review that I Left on Someone’s Google Business Profile?
Indeed, the affirmative response to the preceding inquiry is accurate. In accordance with Google Review guidelines, it is within the reviewer’s authority to delete their own review from a business profile. Conversely, the owner of the said business profile does not possess the ability to directly remove the review themselves. Instead, they are provided with the option to flag the comment for Google’s attention, particularly if the review is deemed irrelevant, unlawful, offensive, explicit, or represents a conflict of interest.
Here is how you can Delete Reviews that you Provided on Another Business
1. To begin, access Google Maps on your computer or open the Google Maps app on your phone.
2. Locate the Menu option positioned at the top left corner and click on it.
3. From the dropdown menu, choose “Your contributions.”
4. In order to locate the places you have reviewed, click on “Reviews.” This will display a list of Google businesses for which you have provided reviews.
5. Identify the specific review you wish to remove and proceed by tapping on the three dots (also known as the More Menu) associated with it.
6. Finally, select the “Delete” option from the popup menu then confirm the deletion action to successfully delete the chosen review.
How to Delete Reviews As a Google Business Owner
Regrettably, Google does not provide a direct deletion feature for reviews on your Google Business account. However, there is an alternative available where your business can “flag the review as inappropriate.” This action notifies Google that the review is potentially fraudulent or violates Google’s review policies.
Subsequently, you will be directed to a landing page where you will be prompted to provide a concise report regarding the issue and submit your email address for subsequent communication.
Here is how to go about it;
- To begin, open Google Maps and locate your business.
- Navigate to the Google reviews page and locate the specific review.
- Next, click on the three vertical dots situated to the right of the review.
- From the options provided, select “Report Review.”
- Choose an appropriate option that addresses the question, “What’s wrong with this review?”
- Finally, proceed to report the Google review by following the designated process.
The process of relying on Google to remove a review from its search engine can be both time-consuming and tiresome. Nevertheless, by following the aforementioned steps, your customer service team can efficiently handle negative Google reviews and enhance your rapport with current and prospective customers.