Before you make that call to the technician, you need to learn and perform a few basic tricks of troubleshooting your Android TV. Sometimes, the cure to your error is right before your eyes. When you feel like your Android TV functionality has deteriorated, consider restarting your TV, checking network connections, updating software, or resetting your device. Come to think of it, that is pretty simple. Right? Without further delay, let us dive into 7 ways you can troubleshoot your Android TV.
Common Android TV Issues that can be solved by the listed Troubleshoot ideas;
- WiFi And Bluetooth Connectivity Issues.
- No picture, No sound, or pixelated videos.
- When the TV is not responding to remote commands.
- TV is freezing.
- Forced App Closures.
- Android TV is slow.
- When TV randomly goes off.
Contents
1. Restart your Android TV
Just by making the decision to restart your Android TV, you might outsmart the error on your device. Restarting your Android TV will forcefully close all background functioning apps and memory links that are creating trouble for your device. To restart,
- Press the HOME button on the remote control.
- Select Settings.
- Select Device and Prefrences.
- Choose “About.”
- Then select “Restart.”
- Alternatively, you can long press and hold the home button on your remote then select “Restart.”
When restarting, the TV will automatically power off and power on after a short time.
2. Unplug Android TV
In scenarios where the TV is completely FROZEN to the extent that it is irresponsive to the remote commands, you will have to forcefully unplug it from the power source. Harsh! huh? However, it will save the day just a warm bath after a long day. All you have to do is, switch off the TV power source, unplug the TV socket then wait for 3 minutes before plugging the TV socket into power again.
3. Perform Software Update on your Android TV
Ensure that at all times your software is up-to-date. Software developers work tirelessly to keep their products from exposing vulnerabilities. Just like your mobile phone, it is important to keep your Android TV™ up to date with the latest firmware and software updates. These updates include key features, applications, bug fixes, and feature improvements. Therefore, the fact that your software is outdated, you are prone to face a lot of bluffers, screen freezing, and forced app closures. To update;
- Go to Android TV settings.
- Select “Device Preferences” followed by “About.”
- Click on “System Update.”
- The TV will start checking for any available update.
- If updates are available click, Update.
4. Check Network & Internet Connection.
If the internet is not connected, then you will be unable to use streaming services on your Android TV. Before you start pointing figures, check your wifi connection.
- Go to Settings.
- Select “Network & internet.”
- Enable the WiFi toogle.
- Select the available network which should show “Connected.”
However, the WiFi source might connect successfully without internet access. Check your data balance or Restart your Router.
5. Uninstall and install Applications
If a particular app you are using is misbehaving, even after you have performed a system update, then you will need to uninstall it and install it again.
- Press the home button, then select the Settings app.
- Select Apps and click on “See more Apps.“
- Click on the Google PlayStore app and open it.
- Search for the app that you want to uninstall.
- After the app has been uninstalled, install it again.
6. Check Device Storage
If your Android TV storage space is full, the device might deteriorate in its performance.
- Press the HOME button on the remote control.
- Select Settings.
- Select Device and Prefrences.
- Choose “Storage.”
- Click on Internal Shared Storage.
- Scroll down and select “Available” to view the remaining data space.
As soon as you understand that your Android TV’s internal storage is used up, you need to improvise ways to add on space or create more space. The first thing you need to do is delete apps that you do not use, clear cache on your Android TV, and for the rest of the applications. However, if you can afford to buy an external storage device, do so and connect it to your Android TV.
7. Reset Android TV
If you feel like, you have done everything without yielding any positive results. The stress might lead you to think about buying a new TV. Before you proceed with your thought, think about factory resetting your Android TV. Resetting your Android TV will erase all data and cache then transform all settings to default just like the first time you bought it. To reset Android TV;
Quick Note: Reset will erase your personal information and downloaded apps.
- Press the home button on your remote then select the Settings app.
- Click on Device Preferences.
- Scroll down and select Reset.
- The factory reset process will commence with erasing data.
- Hung in for a few minutes as your TV restarts.
Congratulations! You have a new TV. Go ahead and set up everything.