- Advertisement -
This article guides you on how to fix Zuku Tv error codes. Error codes are short messages that communicate fault in the demand of a particular service. Before you rush to contact Zuku customer care for help, consider following this guide to eradicate the error codes on your own.
- Advertisement -
Fix Zuku TV Error Codes
| ERROR Code | What they Mean | How to fix them |
| E16 | This error code appears when the account has been disconnected due to payment. | Renew your subscription and ensure your decoder is on by the time you make payment. If a subscription has been paid, please check if the channel is available on the package. If you made payment when the decoder is off, try resetting it. Click here. |
| NO signal | This error means the decoder is facing signal issues. | Check the input selection from your TV Remote and confirm that the input source is the Zuku decoder. Check to see if the decoder is on standby. If so, turn it on. |
| TV displays a black screen | Issues with the cable that transmits video to the Zuku decoder. | Check the input selection from your TV Remote and confirm that the input source is the Zuku decoder. Ensure that the decoder is plugged into the power and switched on. If all the above is okay and you still have no picture, call customer care to check subscription status and availability of channel(s) at that time. |
| Channel Unauthorised | This means you have not cleared payment or the channel selected is not available on the package. | Confirm that your account is not due for payment. Confirm that your subscription package has the channel you are trying to watch on |
| My decoder is not powering and has no lights. | Ensure there is power on your premises Confirm the power cord is correctly plugged into the power socket. |