The internet has become an integral part of our daily life. We all utilize it on a regular basis, whether for personal or business reasons. But what if you’re conducting important work and your internet connection is down?
When you move your mouse pointer over the Wi-Fi symbol and read messages such as “No Internet access” or “Connected to Wi-Fi but no Internet”, it signifies that the computer was unable to connect to the internet. If the phrases “Not Connected” or “No Internet Connection” appear, it indicates that there is difficulty connecting to the router. Before looking for a remedy, it is critical to determine the type of error message.
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Top Reasons for having Internet Access Blocked in Windows 10
The following are the most common reasons for internet problems with Windows 10:
- Malware or viruses that infiltrate your computer through a downloaded file, an infected USB stick, or any harmful file. These infections can alter your network and browser settings, resulting in the message “Your internet access is prohibited.”
- Many antivirus programs include a firewall utility that can restrict internet access due to suspicious websites or files.
- Network driver troubles might be one of the causes of your internet connection is disabled.
- Access to some websites is restricted when accessing the internet at a workplace, school, college, or other public location. In such instances, the only option is to approach authorities and get the problem resolved.
Some Quick Easy Steps to Troubleshoot and Restore Your Internet Access Windows 10
There are several ways you can sort out blocked internet issues. We’ve listed some solutions down below. We are confident that one of them will work for you.
- Reboot your internet source (modem, router, or mobile hotspot).
- Run Windows Network Diagnostics
- Disable the firewall
- Try resetting the Windows Defender Firewall to its original settings.
- Restart the computer.
1. Reboot your Internet Source (modem, router, or mobile hotspot)
Unlike computers, modems, routers, or using your phone mobile hotspot do not have a way to be rebooted. When your internet connectivity is restricted, you can simply power off the internet source by unplugging the power cable and ensuring the modem or router goes off then plug it back to light after some minutes to power it on. In the case of a mobile hotspot, you can put your phone in airplane mode to turn off your mobile connection completely and put it off after some minutes.
If everything appears to be in order, try reconnecting to the internet. If you still see “ERR NETWORK ACCESS DENIED” on your screen, the problem is more complicated. It necessitates delving into the specifics of network troubleshooting.
Related: How to fix “failed to obtain IP address” for windows laptop mobile hotspot
2. Run Windows Network Diagnostics
Running Windows Network Diagnostics will not guarantee that your internet connectivity will be restored. However, there is no risk in attempting this solution.:
- Press the Windows key + I to go to Settings. Then click on Network & Internet.
- Under Network & Internet section click on Status, then on the right click Network troubleshooter.
A new window appears which carries out Windows Network Diagnostics for you. Follow the wizard to carry on the process further.
3. Disable Antivirus and Firewall
Antivirus software is very important for your system because it protects it from malware and viruses. Nowadays, antivirus software includes firewall protection as well as antivirus protection. Although antivirus will not prevent you from accessing the internet, the built-in firewall protection may.
If your internet connection is being blocked, you can also disable the Windows firewall, which may potentially be blocking your internet connection.
Related: How To Block & Unblock A Program In Windows Firewall
To turn off the Windows firewall, open the Control Panel and select System and Security.
Now, click on Windows Defender Firewall to change the firewall settings.
On the next window, you will see Turn Windows Defender Firewall on or off in the left pane; click on it to turn off the firewall.
Restart the system. Open the browser to check if your internet access is blocked, or if the internet is working fine.
4. Try resetting the Windows Defender Firewall to its original settings
Have you lately changed your antivirus firewall settings? If so, it’s possible that it’s interfering with your internet access. Restore the antivirus to its default settings.
Check your browser to see if the internet issue has been resolved, then leave the restored firewall settings alone.
5. Restart the computer
Finally, whatever may be the cause of your Internet access being blocked, the most frequent and easy fix is to restart your computer. Many difficulties can be resolved by restarting the machine. After restarting your computer, open your browser and see if your internet connection is still restricted or not.