Yaka is a prepaid electricity system from UMEME. The innovation, the first of its kind in Uganda enables customers to conveniently manage and control their electricity using a meter. The Yaka digital meter can solve a number of your queries on the go with a few instant dials. Pause that call to UMEME customer service and take a look at these UMEME Yaka codes that you are familiar with for both the Conlog prepaid meter and Hexing prepaid meter.
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Check UMEME Yaka Meter Number or CIU Number #100#
This is a simple way to get to know your Yaka Meter number without calling UMEME customer care. Get the Yaka digital booth and press #100#. The meter number will display instantly, digit by digit so you need to copy down the numbers hurriedly.
Check If the Yaka Customer Interface Unit Installed is yours #001#.
We all know the saying to err is human, so even the Yaka Meter installers make mistakes. At times the meters are inter-switched unintentionally. So you might be paying someone else’s bill. First things first, check the Yaka meter number by pressing #100# and note it down. It should correspond with the meter number on the UMEME connection documents. However, to limit the stress of checking the documents, press #001# and switch on the lights. If the meter is yours, the power will go off for a second and turn back on. If the meter is not yours, everything will stay normal.
Check Remaining Time On the Meter
Press #074# to check the remaining time before disconnection. This will help you determine when you should load more yaka units to avoid abrupt disconnections.
Stop UMEME Yaka Beep (Long Press Back Button)
The Yaka meter makes a continuous beep when the units go below 15. The beep is a simple reminder that you’re running low on Yaka units. Long press the back button with a black arrow at the left corner of the meter until it makes a beep. The continuous beeping sound will go off for 12 hours. So keep repeating the process to do away with the annoying buzzer or load more units that surpass 15 Kwh.
READ MORE: Load Yaka Token Using MTN Mobile Money
Reason for Last Disconnection #073#
This is a tip for tenants with the hope of shifting to a new rental. Dear tenant, before you clear with the landlord, first check the utility arrears. Also if you are puzzled about the continuous unpredicted disconnections, just press #073# to review the reason for your last disconnection. The information will be displayed on the Yaka meter booth screen. Depending on the information, you will decide accordingly.
Average Power: #070#
This will display the average power measured then. For three-phase meters (Conlog) the hash key can be used to scroll through the total average power measured for all three phases, as well as that measured at each phase.
Average Current: #071#
This will display the average current measured then. For three-phase meters (Conlog) the hash key can be used to scroll through the total average current measured for all three phases, as well as that measured at each phase.
Average Voltage: #072#
This will display the average voltage measured then. For three-phase meters (Conlog) the hash key can be used to scroll through the total average voltage measured for all three phases, as well as that measured at each phase.
Yaka E07 Error code
The UMEME Yaka code E07 Error code occurs when UMEME electricity has an error. Every time the code happens power goes off. To clear up the error, contact the UMEME customer care service helpline on 0800185185 for advanced help.
A list of all the Hexing Yaka Prepaid Meter Shortcodes
The Hexing meter has shortcodes that can show you the meter number, last recharge energy, active energy, and many more. All Hexing Meter codes follow a mandatory Q+ code format. To use a function correctly begin with Q for instance, meter serial, the correct code format is Q804 to perform the specified function.
| No | ShortCode | Function |
| 800 | Total active forward energy | |
| 801 | Total active energy of last month | |
| 802 | Date | |
| 803 | Time | |
| 804 | Meter serial number | |
| 805 | SGC number | |
| 806 | UMEME operation reason | |
| 807 | Meter status | |
| 808 | Total instantaneous power | |
| 809 | Tariff index | |
| 810 | Overdraft limit | |
| 811 | Emergency credit | |
| 812 | Cancel audible alarm | |
| 813 | Total active energy of yesterday | |
| 814 | The total active energy of the current month | |
| 815 | Last recharge date | |
| 816 | Last recharge time | |
| 817 | Last recharge amount | |
| 818 | Return logoff TOKEN | |
| 819 | times of Power off | |
| 820 | Total active energy of last 1 month | |
| 821 | Total active energy of last 2 month | |
| 822 | Total active energy of last 3 month | |
| 823 | Total active energy of last 4 months | |
| 824 | Total active energy of last 5 months | |
| 825 | Total active energy of last 6 months | |
| 830 | TOKEN number of last 1st recharge | |
| 831 | TOKEN code of last 2nd recharge | |
| 832 | TOKEN number of last 3rd recharge | |
| 833 | TOKEN code of last 4th recharge | |
| 834 | TOKEN number of last 5th recharge | |
| 835 | TOKEN code of last 6th recharge | |
| 836 | TOKEN number of last 7th recharge | |
| 837 | TOKEN code of last 8th recharge | |
| 838 | TOKEN number of last 9th recharge | |
| 839 | TOKEN code of last 10 recharge | |
| 865 | meter is in normal mode |