This article guides the reader on how to reset the StarTimes decoder after payment. Resetting will rejuvenate your StarTimes decoder from error codes, failure of payment reflects, and signal issues. If you make the decision to reset your decoder, you will choose to restore your data or turn all settings to default. Here is how you achieve that goal.
Read also: Startimes TV Uganda Packages, Channels & Decoder Prices 2021
Reset the StarTimes Decoder
1. Press the blue button on your StarTimes remote.
2. Scroll and select default settings using the directional arrow keys.
3. Select the YES option to proceed.
4. Then press OK on the remote.
5. A notification will appear “Restore initial Data YES or NO“.
6. Select YES to confirm.
7. The StarTimes decoder will restart, and after rebooting, the channels will scan automatically. Do not interrupt the process.
Read Also: How to Scan your StarTimes Decoder For more Channels
Contact StarTimes Customer Care
You can contact customer care to help you reset your decoder. This is free of charge. All you need to provide is the Smart Card number, the name in which the decoder is registered in and what you need help with.
- Call: 0417117700 / 0317117700
- Email: stardtv＠startimes.com.ug
- Facebook: StarTimes
- Twitter: twitter.com/StarTimesUganda