How to Pause Your Azam TV Subscription

Pause your GOTV Subscription
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Do you know that you could pause your Azam TV subscription for up to 14 days? Well, now that you know, this article will guide you with two ways to suspend your subscription. However, you need to have a thorough reason as to why you want the subscription paused. Pausing a subscription will buy you more time to watch your favorite channels when you are not around.

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Contents

Pause your Azam TV Subscription

1. Visit Azam TV Branches.

The easiest way is to visit any Azam TV branch near you. Request account suspension and explain why you want the account suspended. The customer care agent will verify if all the details mentioned correspond to your account profile. If they can ascertain that you are the decoder owner, then they will proceed with your request. After the request approval, a command will be sent to your account, automatically terminating your viewing temporarily.

AZAM TV ADDRESS

Azam Media Uganda Ltd

Plot 19, Golf Course Road, Lower Kololo,

P.O Box 22844 Kampala, Uganda

READ ALSO: Azam TV Channels, Packages and Decoder Price 2024

2. Contact Azam TV Customer Care

Step 1: Prepare your Azam TV smart card number and identification card.

Step 2: Contact Azam TV customer care 2 days (48 hours) before the date you want the account subscription to be paused.

Step 3: Request account suspension and explain why you want the account suspended. You will need a valid and convincing suspension reason.

Step 4: The customer care agent will verify if all the details mentioned correspond to your account profile. If they can ascertain that you are the decoder owner, then they will proceed with your request.

Step 5: After the request approval, a command will be sent to your account, automatically terminating your viewing temporarily.

Alternatively, you can choose to lock your Azam TV instead of pausing. You could be interested in how to reset and activate Azam TV.

Is Azam TV Free to Air?

Yes, there are some free -to-air channels that are available on Azam TV.