In case you need help to troubleshoot your Zoom Camera issues, you are in the right place.
Zoom is among the few pandemic-related success stories just like Netflix. When individuals were forced to stay in their homes, the videoconferencing app saw a sharp rise in usage. You can make excellent group video conversations using your laptop or desktop computer and the mobile app’s simple interface.
However, for the program to work, you’ll need a functional webcam and microphone. Your video connection will simply switch to an audio call if Zoom cannot access your camera.
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In this article, you will find some advice on how to resolve and troubleshoot Zoom camera issues.
Contents
Five Ways to Troubleshoot your Zoom Camera Issues
#1. Check if the camera is connected
If you’re using an external webcam, the problem could just be that it’s not properly attached. Make sure the camera is plugged in correctly first. If it is, test if switching the webcam to a different USB port makes a difference.
If you’re using a wireless camera, make sure Bluetooth is turned on and that it has enough battery life.
#2. Make sure your webcam is selected in Zoom
It’s possible that your webcam isn’t detected in the Zoom app if it is not functioning when you are in a meeting.
Choose a camera in Zoom by:
- In the menu bar, select the Video icon by clicking the small arrow next to it.
- Choose your camera from the available options.
- If the camera icon has a line across it, it means it’s not enabled. You can click the Start Video icon to enable it.
#3. Check your Zoom camera settings
In the Zoom app, you can adjust the camera’s default settings. This should ensure that your camera is always configured correctly when you start or join a Zoom session.
To make changes to your Zoom webcam settings:
- Start the Zoom app and Select Settings by clicking the symbol in the upper right corner.
- Choose Video from the menu on the left.
- Select the camera of your webcam from the Camera drop-down.
- Remove the check mark next to “Turn Off My Video When Joining Meeting.”
- Choose Advanced.
- Every checkbox is selected by default, and the options for video rendering method, video rendering post-processing, and video capture method are all set to auto. Set any of these settings to their default values if they are different.
- If your default settings are in place, consider changing any of these settings to see if it improves the performance of your Zoom camera.
#4. Close Any Apps Using Your Webcam
Zoom may not be able to access your webcam if other programs on your computer are already using it.
Your camera connection could be controlled by background-running applications like WhatsApp, and Skype. Find any open apps that could be using your webcam and close them.
#5. Grant Zoom access to your webcam
If you still can’t access your camera on Zoom, it’s possible the program does not have the necessary permissions. You must grant the Zoom app permission to use your camera.
To allow Zoom to access your camera:
- Press the Start button and search for “choose which apps can access your camera” and click Enter
- Check to see that both the toggle switches for Zoom and Let Apps Access Your Camera is switched on.
Conclusion
That is how you troubleshoot your Zoom Camera. The above solutions should help get your Zoom app working perfectly again. Zoom is a great video conferencing app with lots of cool features and you can use it for free.