A Transaction statement is a report summarizing all financial transactions that took place over a given period on a money account. Reviewing your statement gives the account holder a detailed representation of their Airtel money transactions or acts as evidence for previous transactions in case any grievances come through. The process to get a transaction statement is simple and precise plus the feedback is instantly sent directly to your phone via Short Message Service (SMS) or email. This article explains a step-by-step guide on how to request an Airtel Money statement in Uganda.
Contents
USSD Codes to Request Airtel Money Statement
USSD Code Method 1:
This method also commonly identified as the Mini-statement is the quickest option however it provides Airtel money statement of only the last four transactions.
- Dial *185#
- Choose option 10, My Account.
- Select option 4, Last 4 Transactions.
- Enter PIN to confirm. The mini-statement will be sent via SMS on your number instantly.
USSD Code Method 2:
This method provides statements for 90 days. Therefore the user must input From Date and To date between 1 to 90 days.
- Dial *185#.
- Choose option 10, My Account.
- Select option 3, Request Statement.
- Enter a functioning Email Address.
- Enter the From Date. This marks the start time from which you hope the statement history will begin for example DDMMYY, 01012021
- Enter the date. This marks the end time of the transaction statement history. Remember the period should not exceed 90 days.
- Insert your pin. An email will be sent in a PDF format to the address you entered.
Use My Airtel App to Request Airtel Money Statement
- Download and install the My Airtel App, which is available on IOS and Android. Open the App and log in with your Airtel Money mobile number to proceed.
- Click on the menu bar at the top right corner detonated with three parallel lines.
- Tap on Account then click on Transaction History.
- By now, your app might display your transaction history for that particular date or a few previous days. Go ahead and Select Modify to input the timing of your preferred transaction history. A calendar will show up, click on digits that match your desired date.
- Tap Search and the transaction statement will show.
NOTE: My Airtel App provides statements up to 180 days.
Visit Any Airtel Service Center Near You.
For more Airtel money statements for 3 months and beyond, visit any Airtel service center nearest to you. Talk to the customer care helper and definitely, the statement will be handed to you. Remember to carry your national ID. Be reminded that you will be charged for this statement.
Airtel Customer Care
You can also seek further guidance/support on how to obtain a full Airtel money statement in Uganda by contacting Airtel customer care support below:-
Call 100.
Official Twitter Account: https://twitter.com/Airtel_Ug
Official Facebook Page: https://www.facebook.com/airteluganda/
However, you can only get the Transaction history on your number. If you used the agent, then you will need them to help you with the statement history on their line. If you are making important transactions, strictly use your line.