Not using your Showmax account as much as before? Are you exhausted from paying a Showmax subscription even though you do not use the streaming services? Whatever your reason could be, canceling the Showmax subscription is a straightforward process that should take no more than a few minutes. In this article, ugtechmag.com details a step-by-step guide on how to cancel your Showmax subscription via the web and mobile app, how to restart your canceled Showmax subscription, and how to permanently delete your Showmax account.
Contents
How to Cancel Showmax Subscription on Web
Step 1: Go to the Showmax website.
Step 2: Sign in to your Showmax account.
Step 3: Click on your profile name in the top right corner of the homepage.
Step 4: Then click “my account”.
Step 5: Click on “Manage Subscriptions”.
Step 6: Scroll to the bottom of the page and click “Cancel Subscription”.
How to Cancel Showmax Subscription via Mobile App
Step 1: Open the Showmax app on your device.
Step 2: Sign in to your app profile with your login details.
Step 3: Tap on the More button in the bottom right corner of the homepage.
Step 4: Select “My Account” from the settings menu.
Step 5: Select “Manage Subscription.”
Step 6: Scroll down and select “Cancel Subscription.”
Quick Note: Due to recent Google changes, you can no longer manage existing Showmax account signup from within the mobile app.
What Happens When you Cancel Showmax Subscription?
First things first, you will continue to have access until the end of the billing cycle, at which point your subscription will end. For instance, if your billing date is the 10th of each month and yet you have canceled your subscription before the mentioned date, you will still have access until your subscription expires.
You can always sign in to your Showmax account, although you will be unable to access Showmax content.
When you are ready, you can restart your subscription at any time and then make payment subsequently.
All your viewing preferences will be saved for 12 months.
How to Restart Canceled Showmax Subscription
At any time you can always re-subscribe to your Showmax subscription account. Subsequently, if you want to stay hooked on exclusive entertainment and sports, here is how you can restart your canceled Showmax subscription.
Restart via Mobile App
- Sign in to your app profile with your login details.
- Tap on the hamburger icon in the bottom right corner of the homepage.
- Select “My Account” from the settings menu.
- Select “Manage Subscription.”
- Click on “Restart Showmax Subscription.”
Restart via Web
- Go to the Showmax website.
- Sign in to your Showmax account.
- Click on your profile name in the top right corner of the homepage.
- Then click “my account”.
- Click on “Manage Subscriptions”.
- Click on “Restart Showmax Subscription.”
How to Permanently Delete Showmax Account
Canceling a subscription on Showmax does not equate to the permanent deletion of the Showmax account. However, if you fail to restart your subscription within 12 months, the account will be deleted. Consequently, if you are completely fed up with Showmax and would like to go ahead and erase your account immediately, you will need to email Showmax to help you delete your account after canceling your subscription as detailed above. Here is how to delete the Showmax account;
Step 1. Start your email account affiliated with your Showmax account.
Step 2. Click on compose. Enter the recipient’s email address as [email protected] and in the Subject section, type “REQUEST TO DELETE MY ACCOUNT”.
Step 3. In the body, request Showmax account deletion from their database.