Have you had your Zenith Master, Visa, or Verve card stolen or misplaced? Here’s how to block your Zenith Bank ATM card without going into a banking hall in the quickest and easiest method possible.
If your debit or credit card is ever stolen, the first thing you should do is block the card and secure it from fraudulent use. There are key actions you must take immediately before requesting a replacement. To avoid losing your hard-earned money, take these precautions to prevent illegal card usage.
Related:
How to Block Any Bank ATM Card in Nigeria if Stolen or Lost
Zenith Bank Nigeria USSD codes for Money transfers, Purchases, checking balance, and more
Contents
Why should you disable your Zenith bank card?
Aside from being stolen or lost, there are several more reasons why you should immediately cancel your Zenith bank credit, debit, or prepaid card.
- If it becomes trapped in an ATM.
- You fear its details have been exposed to a third party.
- You submit your payment card information on a phishing website.
- You become aware of any unlawful account debits in addition to your normal bank expenses.
With Zenith Bank, you can easily request to block any of your lost or missing cards (Master, Visa, or Verve) via one of the options listed below. Without further ado, let’s get started!
How to Disable/Block a Zenith Bank ATM Card if it is Lost or Stolen
Method 1: Block Zenith card using USSD code
This is the quickest way to disable your Zenith bank card. It’s simple since it simply takes a few steps with the help of a USSD code.
- Simply dial *966*60# and pick option 6 to disable your Zenith bank ATM card.
Zenith bank account should be blocked: Furthermore, you should immediately block your Zenith account to temporarily halt any financial operations. Look at the code below.
- Dial *966*911# from any mobile phone to suspend all debit transactions from your account.
- Enter your AlertZ mobile number first, followed by your account number.
- Press “1” to proceed and immediately block your account.
To unblock your account, go to any zenith bank office.
Method 2: Block Zenith card using the mobile app
Another simple method for instantly blocking your Zenith bank card is to use the Zenith mobile app for Android and iOS. Zenith Bank has upgraded its app with useful features to give consumers more control over their accounts.
It’s simple to use the app to disable your ATM card; here’s how:
- Launch the Zenith mobile app for iOS or Android.
- In the upper left corner of the program, click the “Menu icon.”
- Choose “Card,” then toggle the button to disable the linked ATM card.
What if you haven’t signed up for USSD or mobile app banking? Then use the Zenith bank customer service channels listed below.
If you misplaced or lost your Zenith ATM card (Verve, Visa, or Master card), here is all Zenith’s contact information to apply for lost ATM card blockage.
Below are links to social media profiles, phone numbers, email addresses, and websites.
Contact information:
- 0700-ZENITH-BANK
- ZenithDirect: 234(1) 4647000, 2787000, 2927000, or 0700-ATM-ZENITH; ATM Unit: 0700-286-936484, or 0700-CARD-ZENITH.
- CARD Unit (Telephone: 0700-2273-936484; Fax: 234(1) 2618212)
- Email: [email protected].
- Website: www.zenithbank.com
Conclusion
Always keep your bank card information safe from prying eyes. However, if you happen to lose your card or it is stolen, following any of the actions outlined above should help to mitigate any unexpected financial loss to your account.