Today I mistakenly bought extra airtime from my Airtel money account. I only intended to buy Airtel airtime for UGX 10,000 unfortunately I added more zeros which led to 100,000 Airtime top-up. By the time I realized the mistake in my transaction, I had already confirmed with my Airtel Money pin, and my eyes were still glued on the “100,000 Airtime Top-up” message. I immediately panicked; I wanted to convert Airtel airtime to my mobile money account. The biggest question is it possible to convert Airtel airtime to mobile money? The answer is in this article, so keep reading.
I contacted a specialized Airtel Customer care agent as soon as I realized that I had bought extra airtime than I intended to purchase in the first place. And the bitter truth is that it is impossible to convert Airtel airtime to Airtel money in Uganda.
However, you can choose to trade it off with the Airtel mobile money agent using Airtel ME TO YOU. That is only if the agent accepts to help you.
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Airtel Customer Care Contact
- Call 100.
- Official Twitter Account: https://twitter.com/Airtel_Ug
- Official Facebook Page: https://www.facebook.com/airteluganda/