How to Contact GOTV Customer Care in Uganda

Contact GOtv customer care number
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Do you want to contact GOTV customer care in Uganda? If the answer is yes, then continue reading. GOtv customer care will provide answers to all your questions regarding GOTV services and products. Here are different methods through which you can reach out to GOtv customer care and get instant results.

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READ ALSO: GOTV Uganda Packages, Channels & Decoder Prices

Contents

Contact GOTV customer care on Facebook

  • Launch the Facebook app.
  • Search for GOtv Uganda on Facebook.
  • Tap on Send Message button.
  • Enter your query about Gotv services.
  • You will receive a response in not exceeding 30 minutes.

Contact GOTV Customer Care Via Twitter

  • Launch the Twitter app on your phone.
  • Search for GOtv Uganda on Twitter.
  • Click on the Envelope icon.
  • Type your message and click “Send”.
  • You will receive a response in a few minutes.

Contact GOTV customer care via Email

  • Open your email address.
  • Tap “Compose Email”.
  • Type your query, then put [email protected] as the recipient email address.
  • Then click send.

Contact GOTV customer care Using Short USSD Codes

  • Open the phone app
  • Dial *206# and follow the prompts. Make sure you have enough airtime.

Contact GOTV customer care via Phone Call

  • Open the Phone app on your device.
  • Dial +256312225245.
  • Make sure you have enough airtime loaded on your line depending on the query complication.

Visit GOtv offices

This method will require to visit the different GOtv branch office near you so you can have a one on one chat with a GOtv customer specialist.

  • Head office – Plot 17B Impala Avenue Kololo
  • Garden City Branch Grand floor.
  • Mbarara Office – Adit Building on the Main street.
  • Uganda Handloom Agency in Kireka ( Opposite Namugongo road next to NSSF.