There is no doubt that Roke Telkom offers the best internet deals in Uganda. As you subscribe to a particular internet package, you need to stay in the loop on how you are using your internet bundle. Fortunately, Roke Telkom displays a graph that details internet usage for the customers. On the same page, the account holder will be able to view their Roke internet balance. Now that you know what is possible and what isn’t, you could be wondering how you will be able to see the internet usage graph and your Roke internet balance. This article will detail a step-by-step guide on how to check your Roke internet balance in Uganda.
Method 1: Visit the Self-Care Portal.
Roke Telkom has a self-care portal from which customers can check their internet balance, see internet usage and alter particular settings. To procedure of checking Roke’s internet balance via the self-care portal is easy peasy. Here is how you can check your internet balance on Roke Telkom by yourself on your smartphone or computer.
Step 1: Start prefered browser and go to selfcare.roketelkom.co.ug.
Step 2: On the next self-care page, you will be prompted to enter your username and password. Upon entering the desired credentials, tap the “Login” button.
Step 3: Once you have successfully logged onto the portal, you will be able to see the graph showing your internet usage and the remaining balance. That’s it!
Alternatively, you can download the Roku Self-care app on your mobile device and follow the steps listed above to view your Roku internet balance.
Read Also: How to Connect to Rokespot Internet
Method 2: Contact Customer Care Support
Roke Telecom has 24/7 receptive customer care agents that can help you check your Roke internet balance and let you know about the outcomes. Once you contact the customer care agents, they will ask you a few questions to confirm if you own the account. Here is how you can contact Roke Telkom’s authorized customer care agents.
- Call: +256205000123
- WhatsApp: +256703681506
- Email: [email protected]
- Twitter: Roke Telkom