Every time you buy a new Tecno smart phone, Tecno Mobile offers you 13 months warranty. In case the hardware fault develops within that period then you have the right to demand a repair, replacement, or a refund. As a Tecno phone user, it is essential to know the warranty status of your device, as it can help you determine if your phone is eligible for repairs or replacements in case of any faults. In this article, we will show you how to check the warranty status on your Tecno phone.
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Check the Warranty Card
When you purchase a Tecno phone, the first thing you receive is a warranty card. This card contains information about the warranty duration, terms, and conditions. To check the warranty status, look for the warranty card that came with your phone and check the duration of the warranty.
Read Also: Why your Tecno Phone Keeps Hanging and How to Fix it
Check the Tecno Website
If you have lost your warranty card, you can still check the warranty status of your Tecno phone by visiting the Tecno website. To do this, follow these steps:
- Navigate to this Tecno website https://www.tecno-mobile.com/warranty/.
- Enter your phone’s IMEI number in the provided field and click on “Submit.” The IMEI number can be found on the phone’s box or by dialing *#06# on your phone.
- The warranty status of your Tecno phone will be displayed on the screen.
Check Warranty of Repaired Devices
If you have repaired your Tecno phone, you can still check the warranty status of your Tecno phone by visiting the Carlcare website. To do this, follow these steps:
- Go to Carlcare website- https://www.carlcare.com/global/warranty-check/.
- Enter your phone’s IMEI number in the provided field and click on “Submit.” The IMEI number can be found on the phone’s box or by dialing *#06# on your phone.
- The warranty status of your Tecno phone will be displayed on the screen.