How to Check Safaricom Postpay Bill

By
Maria Modesta
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This post will guide you on how to check your Safaricom postpay bill. Postpay allows subscribers to use Safaricom services and then pay later. The bill will be sent to the registered email address on the 3rd of every month. Failure to settle your bill by the 16th of the month will lead to disconnection from the PostPay tariff. It is advisable to check the bill before settling the payment.

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Contents

Check Safaricom Postpay Bill

Check Email

1. When registering for Safaricom postpay service, you will submit the email address on which the bill will be sent.

2. Sign in to your email account (the one you used to register for postpay).

3. The notifications will be sent on the 2nd, 3rd, 4th, and 6th of the month.

Contact Customer Care

The Safaricom customer care team will help you check your postpay bill. Here is how you can contact Safaricom customer care.

1. Dial *200# and follow the prompts.

2. Twitter- Safaricom

3. Email: [email protected]

4. Call 254 722 002100 (chargeable)

Check Safaricom Postpay Balance

Method 1: Use USSD Codes

Here is how you can check Safaricom postpay balance;

  • Launch the phone app on your device.
  • Dial *200# and press okay.
  • Opt for “My account” option and follow prompts.

Method 2: Check via SMS

  1. Open the messaging app on your device.
  2. Type BALANCE or USAGE and send it to 200.
  3. You will receive a message about your post-pay balance.

Read Also: How to Check Safaricom Data Balance

Check Minutes

  1. Open the messaging app on your device.
  2. Type MINUTES.
  3. Enter recipient as 200 and click send button.

Check SMS Bundle

  1. Open messaging app on your device.
  2. Type SMS.
  3. Enter recipient as 200 and click send button.

Check Data Bundle

  1. Open the messaging app on your device.
  2. Type DATA.
  3. Enter recipient as 200 and click the send button.