Airtel Zawadi Points; How to Enroll and Redeem Points

Airtel Zawadi points
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Airtel Zawadi points is a loyalty program where Airtel gives back to its subscribers for using their services. For every Ksh.10 spent on airtime, data, minutes, SMS, etc, you get 1 Zawadi point. This article details everything you need to know about Zawadi Points.

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Register For Zawadi Points

  • Dial *326# and press the send button.
  • Choose option 3, Enroll.
  • An enrollment confirmation message will be delivered on your line.

How to Redeem Points

You can only redeem data, airtime, and phone accessories using the Airtel Zawadi points.

  • Open phone app.
  • Dial *326# and press the call button.
  • Select option 2, Redeem.
  • Then select to redeem points in data, airtime or buy phones or accessories.
  • Choose number off points to redeem and follow the prompts.


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Check Balance of Redeemed Points

Dial *131*8# for airtime.

For data balance, dial *544*3#.

How to Transfer Zawadi Points to another Number.

  • Dial *326#.
  • Choose option 4, Transfer Points.
  • Enter the number of points you want to transfer (remember the minimum is 50).
  • Then enter the number of the recipient number.
  • Enter your Zawadi Points PIN (if you have one).
  • You’ll then get a prompt that the points have been transferred successfully.

How to Set Up Zawadi Points PIN

  • Dial *326#.
  • Select option 5, Set / Change PIN.
  • Enter old PIN. Remember the default PIN is 1234.
  • Enter New PIN.
  • In a few minutes, you will receive a confirmation message.
Airtel Zawadi points