A voicemail is an electronically stored voice message that is left by a caller when the line is unreachable to be retrieved later by the intended recipient. Airtel Kenya provides this service to all its postpaid and prepaid customers. So when you call and the line is not going through, you will be instructed to record your intended message. When the recipient switches on their phone, they will receive the message and probably get back to you immediately. Here is how you can activate voicemail on Airtel Kenya.
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Contents
Method 1: Activate Voicemail on Airtel Kenya via SMS
This is how you can activate voicemail on Airtel Kenya via SMS.
- Open your Messaging app.
- Type “SUB VMS” and then send it to 555.
- You will receive an immediate response from 555 confirming your voicemail activation on Airtel Kenya.
Method 2: Via Phone Call
This is how you can activate voicemail on Airtel Kenya via phone call.
- Open the Dialer / Phone app on your device.
- Dial 555 or +254733105555.
- Then hit the call button.
- The Airtel customer care agent will pick up the call and help guide you on how to go about activating voicemail in Kenya.
Note: The voicemail service is free when you are calling Airtel Kenya to Airtel Kenya customers.
How to Retrieve Voicemails on Airtel Kenya
When you activate the voicemail service, you will always get updates of voicemails recordings via SMS. And this what you are supposed to do to retrieve voicemails on Airtel Kenya;
- Dial 555 or 123.
- Select to listen to the voicemail.
How to Deactivate Voicemail on Airtel Kenya.
This is how you can deactivate voicemail on Airtel Kenya.
- Open the Messaging app on your phone.
- Type “UNSUB” in the compose a new text section.
- Then send the message to 555.
- A confirmation message about deactivating the voicemail will be sent to your phone immediately.