How to Activate Call Forwarding on MTN

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MTN Call forwarding also known as Call Divert is a phone management feature that helps you to redirect or forward incoming calls to another number. The alternative number can be from a different telecom company with in the home country. The good news is that the cost of call forwarding is charged on the caller with the normal calling rate for a given telecom provider. You can choose to forward calls when your number is busy, unreachable and inaccessible. This article describes how to activate call forwarding on MTN. However, before we dive into the different methods, please dial ##002# to deactivate any previous call diverts that you did not approve. This method works for both Android and IPhone.

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Method 1: How To Forward All Calls On MTN

With this method, you can forward all calls from a particular number to an alternative number.

  • Dial **21*(Forward Number)*11# for example **21*(0800676767)*11# then Ok.
  • Dial *#21# to check call Forward status for this option.

Method 2: Activate Call Forwarding when Unreachable

With this method, you can forward calls only when your line is unreachable or off.

  • Dial **62*(Forward number)*11 # and press OK for example **62*0700222222*11#.
  • Wait for the message on the screen to confirm Call forward set up.
  • Dial *#62# to check call Forward status for this option.

Method 3: Activate Call Forwarding When the Number is Busy

This method allows you to activate call forwarding on MTN only when your number is on another call or busy.

  • Dial **67* (Forward Number)*11# for example **67*0700222222*11#. Go ahead and press OK.
  • Wait for the message on the screen to confirm Call forward set up.
  • Dial *#67# to check call Forward status for this option.

Method 4: Activate Call Forwarding After Missed Call

This method only forwards calls when the receiver is not picking up the call after the phone rings for a few seconds.

  • Dial **61* (Forward Number)*11# for example **61*0700222222*11#. Go ahead and press OK.
  • Wait for the message on the screen to confirm Call forward set up.
  • Dial *#61# to check call Forward status for this option.

How to Deactivate Call Forwarding on MTN

  • Launch the phone app on your phone.
  • Dial ##002# then click the call button.
  • Wait for a message to confirm call forwarding deactivation.