If you’ve encountered the “Disabled accounts can’t be contacted” error while trying to message a friend on Instagram, you’re not alone. This hiccup often occurs when reaching out to recently reactivated accounts. Fret not, though—there are ways to swiftly tackle this issue.
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Steps To Fix “Disable Accounts Cant Be Contacted” Error
1. Block and Unblock the Instagram Account
A straightforward solution involves blocking and unblocking the account in question. Follow these steps:
- Locate the account, and tap the three dots in the top right corner.
- Select “Block” from the option.
- Confirm your decision by tapping “Block” again.
- Wait a few seconds, then go to your profile, navigate to Settings and Privacy, and under “Blocked,” unblock the account.
READ ALSO: How To Read Instagram Messages Without Being Seen
2. Follow and Unfollow the Instagram Account
In many cases, the problem resolved by simply following and unfollowing the account:
- Open Instagram, go to the account, and tap “Following.”
- Choose “Unfollow,” and if it’s a private account, confirm the action.
- Tap the blue “Follow” button again.
3. Restrict and Unrestrict the Instagram Account
If the above steps don’t do the trick, consider restricting and unrestricting the account:
- Go to the profile, tap the three dots, and select “Restrict.”
- Request the restricted account to message you; their message will be in the Requests folder.
- Tap “Unrestrict,” enabling you to text the person freely.
4. Delete Your Last Conversation
Troubleshoot by deleting your last conversation with the problematic account:
- Navigate to Instagram’s home screen and tap the message icon.
- Find the conversation, drag it to the right, and tap “Delete.”
- Confirm the deletion and try messaging again by initiating a new chat.
Additional Fixes and Troubleshooting Tips
If the above steps prove fruitless, consider these general troubleshooting tips:
- Log Out and Log Back In: If all else fails, try logging out and back in after waiting a few seconds.
- Update Instagram: Ensure you have the latest software updates, as Instagram often rolls out fixes for known bugs.
- Delete and Reinstall Instagram: Clear the app’s cached data by deleting and reinstalling it.
Conclusion
Remember, this issue typically arises after an account reactivation or due to a temporary disablement by Instagram. If the problem persists despite troubleshooting, patience might be the best course of action.