Complete guide on using MyMTN app

Guy using my mtn app
PC: Google
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Sick and tired of dialing shortcodes to buy airtime, check data balance, or access MTN services of any form. This article will help you shed some light on the things you can do with MyMTN app and how accessing MTN services can be made easy via this amazing app.

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In this article, we cover a review of MyMTN app, how to download the app and use it. MyMTN app is an official app for MTN that allows you to buy airtime, check balance and do a lot of other things you have been used to doing via the annoying shortcodes, which by the look of things we forget often or don’t know them when we go to a new country.

So let’s see how my mtn app works and any other things that might be helpful.

Contents

What’s My MTN app

According to MTN, the maker of the app “myMTN App is an all in one self-care app that gives you full control in managing your phone account, monitor your usage pattern, manage your data usages and subscribe to products and services from your mobile device, all on-the-go. With myMTN App, Everything is now a touch away.”

In brief, everything you could have ever wanted to do with your MTN line via USSD code could possibly be done via the app and you don’t have to waste your time looking for shortcodes.

Download MyMTN APP

To download myMTN app, head over to play store or apple store, and type My MTN app then download and install the app on your phone. You can download the app on google play store here or on apple store here.

Open the app and you’ll be required to enter your phone number for verification before you can access your account. Enter your MTN phone number.

Then press verify, MTN will send you a one time pin as an SMS notification. Enter the pin in the app for verification that the number belongs to you.

Once all this is complete and done, you’ll be logged in and you can now do a lot of other things like view summary of airtime, data, points, and minutes but also check balances, buy ott, airtime & many other things.

Download, install & view MyMTN App

Note: MyMTN app doesn’t require the internet bundles to work, as you may have guessed it’s all MTN.

With My MTN App on your phone, you can do a lot of many other things, in the next section we view some of the services you can conveniently access via MyMTN app.

Check data balance via MyMTN App

To check your data balance via MyMTN app

  • Login into MyMTN app
  • On the home page of MyMTN app, check the Data card and you can view your data balance.
  • Tap data balance to view more detailed information about your data usage for the last given days.
check data balance via MyMTN app

Check airtime balance via MyMTN App

To check your airtime balance via MyMTN app

  • Open MyMTN app
  • Check under your balances section for airtime balance
checking airtime balance via MyMTN app

Check SMS balance via MyMTN app

To check your sms balance via the MyMTN app

  • Open your MyMTN app
  • Check for SMS balance under the balances section on the front page of the app
check sms balance via MyMTN app

How to check voice minutes left via MyMTN app

To check voice minutes balance with MyMTN app

  • Open the MyMTN app
  • Under the balances section on the front page, check for voice minutes

You can check for airtime, data, sms, voice and loyalty points balance via the my mtn app.

How to buy airtime, minutes, data, SMS and many other things via MyMTN app

  • Download MyMTN app from the app store or play store for android.
  • Login by entering your MTN phone number and verify via OTP authentication.

How to buy airtime

  • At the bottom bar menu, Tap Buy
  • The select airtime
  • Select Buy for me or someone else according to your needs
  • Choose the payment method of your choice
  • Enter amount & tap continue
  • You’ll be required to enter a pin for mobile money authentication and done.
buy airtime on MyMTN app

How to buy minutes

  • At the bottom bar menu, Tap Buy
  • Then select minutes
  • Select minutes offer of your choice
  • Select package of minutes
  • Then proceed to payout via airtime or mobile money
buy minutes & voice bundles with MyMTN app

How to buy data via MyMTN app

  • Open the MyMTN app
  • At the bottom bar menu, Tap Buy
  • Select data option of your choice
  • Then select the data bundle of your choice and go ahead to pay out via any convenient payment method of your choice.
buy data via MyMTN app

How to buy SMS via MyMTN app

  • Open the MyMTN app
  • At the bottom bar menu, Tap Buy
  • Tap the SMS Option
  • Then select the package of your choice and go on to payout using the payment of your choice
buy sms via MyMTN app

Other things you can buy via MyMTN app

other things you can buy on MyMTN app

How to send Airtime (Me2U) to another MTN phone number with MyMTN app

  • Go to your MyMTN app and tap send icon at the bottom menu
  • Tap Airtime option available
  • Enter the phone number you want to send MTN airtime
  • Enter amount ( the minimum amount you can send is 1/= up to UGX 200,000)
  • The tap continue to payout
  • Confirm payment by clicking confirm button to send airtime to another MTN phone number
send airtime to another number via MyMTN app

Other services you can seek via MyMTN app include:-

  • Log a complaint
  • Provide feedback
  • Call or email MTN
  • Chat with MTN agent
  • Find the nearest MTN store near you
  • Data calculator and money other things
other services on MyMTN app